PRIVACY POLICY

Licores Artesanales S.A.S
Last Updated: September 2026

1. Introduction

Licores Artesanales S.A.S (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us online.

By using our website, you agree to the terms of this Privacy Policy.

2. Age Restriction

Our products are intended for adults only.

In the United States, you must be 21 years or older to purchase alcoholic beverages. We do not knowingly collect personal information from individuals under 21 years of age.

3. Information We Collect

We may collect the following categories of personal information:

A. Information You Provide

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Date of birth
  • Government-issued ID (where legally required)
  • Payment and billing details (processed through secure third-party providers)
  • Distributor or wholesale registration information
  • Messages submitted via contact forms or WhatsApp

B. Automatically Collected Information

  • IP address
  • Device information
  • Browser type
  • Location data (approximate)
  • Website usage and browsing behavior
  • Cookies and tracking technologies

4. How We Use Your Information

We use your personal information to:

  • Process orders and payments
  • Verify legal drinking age
  • Provide customer support
  • Send newsletters and promotional communications (in compliance with CAN-SPAM Act)
  • Conduct marketing and remarketing campaigns
  • Improve website functionality and user experience
  • Comply with legal and regulatory requirements
  • Manage accounting and tax obligations

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Analyze website traffic (Google Analytics)
  • Deliver targeted advertisements (Meta Ads / Facebook Pixel)
  • Improve ecommerce performance (AccelPay)
  • Manage email campaigns (Mailchimp)

You may disable cookies through your browser settings. However, doing so may affect certain website features.

For California residents, see Section 10 (California Privacy Rights).

6. Third-Party Service Providers

We may share your information with trusted third-party vendors, including:

  • Payment processors (AccelPay)
  • Ecommerce platforms (Shopify)
  • Email marketing platforms (Mailchimp)
  • Advertising platforms (Meta Ads, Google)
  • CRM providers
  • WhatsApp Business API

These service providers are contractually obligated to protect your data and use it only for authorized purposes.

7. Data Sharing and Selling

We do not sell personal information in exchange for monetary compensation.

However, certain advertising and analytics activities may be considered “sharing” under California law. California residents have the right to opt out of such sharing (see Section 10).

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no online transmission is 100% secure.

9. Your Privacy Rights (United States)

Depending on your state of residence, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of targeted advertising
  • Opt out of the sale or sharing of personal information
  • Receive a copy of your data in a portable format

To exercise these rights, contact:
📧 info@licoresartesanales.com

We may verify your identity before processing your request.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what categories of personal information we collect
  • Know the purpose for collecting such information
  • Request deletion of your personal information
  • Opt out of the sale or sharing of personal data
  • Not be discriminated against for exercising privacy rights

To submit a request, please email:
📧 info@licoresartesanales.com
Subject line: “California Privacy Request”

11. Email Marketing (CAN-SPAM Compliance)

You may opt out of receiving promotional emails at any time by:

  • Clicking the “unsubscribe” link in our emails
  • Contacting us directly

We honor all opt-out requests promptly.

12. International Data Transfers

Although we operate from Colombia, we may process or store data in the United States or other jurisdictions through our service providers.

By using our website, you consent to such transfers.

13. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this Policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

15. Contact Information

If you have questions regarding this Privacy Policy or your personal data, please contact:

Licores Artesanales S.A.S
Bogotá, Colombia
Email: info@licoresartesanales.com
Phone: +57 317 6697399